AFTERPAY
1. What is Afterpay?
Afterpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in four equal payments made every 2 weeks without any interest.
2. How do I use Afterpay?
Just shop on thejungeplantco.com and check out as normal. At checkout, choose the Afterpay payment method.
You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard).
If you’ve used Afterpay before, just log in to your Afterpay account.
Then complete your order – easy!
3. Where can I use Afterpay?-
Afterpay can only be used on purchases made on thejungleplantco.com website.
4. How does the Afterpay payment schedule work?-
Afterpay customers have to make their first payment at the time of purchase.
The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
5. What if I can’t pay an Afterpay installment?-
A $10 late payment fee will be charged if funds are not available at the time the automatic payment is due.
An additional $7 fee will be charged if the missed payment is not made within 7 days.
Late fees will not exceed 25% of the total order.
Please see Afterpay Terms on their website.
6. When will my items be delivered if I use Afterpay?-
Afterpay orders are delivered within our standard shipping timeframes like any order from thejungleplantco.com.
Visit our sales pages for more information.
7. Is there a limit to how much I can spend on a single Afterpay transaction?-
No, there is no limit to how much you can spend to use Afterpay on our website
8. What products are not eligible for Afterpay?-
Afterpay is not available on purchases of gift cards.
If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
9. How do I return or exchange an item purchased with Afterpay?-
Afterpay returns follow our standard return process.
Please note, refunds for Afterpay will be refunded from thejungleplantco.com to Afterpay.
We cannot provide an exchange or cash refund.
As soon as the refund is processed it will drop into your Afterpay online account.
Have more questions about Afterpay returns?
Go to afterpay.com
10. Where can I find out more about Afterpay?
Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found at www.afterpay.com
*Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of $10 with an additional $7 fee added after 7 days if payment is still unpaid. We are not held responsible for any fee's or payments after you sign into Afterpay, this is between you and Afterpay.